What actually goes wrong with phones, laptops and PCs — explained by the crew who fixes them every day at the shop.
The handful of failures behind most phone repairs, and what we check first before we ever open a case.
Read the article →A walk-through of a screen replacement from drop-off to hand-back, so there are no surprises.
Read the article →Dust is the quiet killer of laptops in Nairobi. Here's a schedule that actually matches how machines fail.
Read the article →The repeat offenders that bring customers to the counter, ranked by how often they actually happen.
Read the article →How we decide whether a fried board is worth fixing, and when we'll tell you to save your money instead.
Read the article →The unglamorous update that fixes more "broken" devices than any part we could sell you.
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