One team for all your tech, running one route through Nairobi: repair, WiFi, gaming and IT, in one place, with the same crew every time.
"Kichwa" is Swahili for head. That's the name because we're meant to be the brains behind your tech, so you don't have to be — one call, one team, one honest answer, whatever's actually wrong.
Four things that stay true whichever of our services you're calling about.
Repair, WiFi, gaming and IT all go through the same phone number and the same crew, not separate specialists you get bounced between.
We tell you the price and the fix on the call, before anything is touched, so the number you hear at the start is the one you pay at collection.
Most repairs are done the day you bring them in. We call you when it's ready, not the other way around.
We're built to know your tech, and your name, not to process you through a queue.
We're not just based in Nairobi, we run with it.
Tell us what's broken, slow or missing. We'll give you a straight answer and a time to come in.