Kichwa Connect logo
Mon–Sat, 9am–10pm Catherine Ndereba Rd, Nairobi

About Kichwa Connect.

One team for all your tech, running one route through Nairobi: repair, WiFi, gaming and IT, in one place, with the same crew every time.

What "Kichwa" means

"Kichwa" is Swahili for head. That's the name because we're meant to be the brains behind your tech, so you don't have to be — one call, one team, one honest answer, whatever's actually wrong.

Electronic components and boards on a workbench

How we work

Four things that stay true whichever of our services you're calling about.

One team, one call

Repair, WiFi, gaming and IT all go through the same phone number and the same crew, not separate specialists you get bounced between.

Honest quotes first

We tell you the price and the fix on the call, before anything is touched, so the number you hear at the start is the one you pay at collection.

Same-day, most of the time

Most repairs are done the day you bring them in. We call you when it's ready, not the other way around.

Personal over generic

We're built to know your tech, and your name, not to process you through a queue.

Part of the neighbourhood

We're not just based in Nairobi, we run with it.

Every Saturday, trade-in day

Just bring in old consoles or phones and trade toward something better, walk-ins welcome.

Every Sunday, free health check

Walk in for a free health check on your phone. No appointment needed.

Local partners

We work with Veenet Internet, Safaricom Business, Steps Mobile Accessories and Dama Mobile Spares.

See what's on at the shop →

Get sorted today. Call now.

Tell us what's broken, slow or missing. We'll give you a straight answer and a time to come in.

Catherine Ndereba Rd, Nairobi
Mon–Sat 9am–10pm, Sun 10am–9pm
Call to book — open 7 days