KichwaConnect Let’s talk

INTERNET. REPAIR. SUPPORT.

Your technology
partner in
Nairobi.

Repair it. Connect it. Power it.

Fast repairs, reliable WiFi and practical technology support for homes and businesses in Nairobi.

Book a repair Get connected

Local support. One team. One number.

Abstract phone and connection sculpture in purple and cyan
CONNECTED BY KICHWARepair · WiFi · Business · Gaming
Your technology partner in NairobiExplore our services

What do you need today?

Tell us the problem and we will point you straight at it.

My phone or laptop is brokenBook a repair My WiFi is slow or keeps droppingFix my WiFi I need internet at homeSee packages I need IT support for my businessTalk to us I need accessories or sparesBrowse the shop I want to trade in an old deviceTrade-in days

WHAT WE DO

Everything tech.
One team.

Four services. One trusted partner.
Choose the support you need today.

01

Phone &
device repair

Screens, batteries, charging ports, software and more. Phones, laptops, tablets and consoles.

Explore repairs
02

WiFi &
internet

Home internet, business WiFi, hotspots and outdoor links. Built around your space.

Get connected
03

Business
IT solutions

Office networks, POS and systems, CCTV, computers and ongoing technology support.

Talk business
04

Gaming &
electronics

Consoles, controllers, accessories and spares. Explore the shop and Saturday trade-ins.

Browse the shop

WHY KICHWA CONNECT

Support that
stays connected.

Practical technology. Clear conversations.
People you can come back to.

THE SAME TEAM

One number.
Complete technology support.

Device repairs, WiFi and business IT from the same team. Talk to the people who know your setup.

Talk to us
01 / CLEAR PRICING

A quote before
the work starts.

For repairs, we inspect the device and confirm the final price before starting.

See repair prices
02 / LOCAL SUPPORT

Nairobi based.
Easy to reach.

Visit Catherine Ndereba Road, or reach the team by phone, WhatsApp or email.

Find us
03 / BUILT AROUND YOUR SPACE

From your device
to your entire network.

Indoor routers, outdoor links and network troubleshooting with MikroTik and TP-Link equipment.

Explore WiFi services

HOW IT WORKS

From a problem
to a plan.

Tell us what you need.
We’ll help you choose the next step.

01

Tell us what’s happening.

Book a repair, request a WiFi survey or explain the technology your business needs.

02

We check and quote.

A device inspection or site survey helps us understand the job and discuss the right solution.

03

Get help from one team.

Repair, install or configure with Kichwa Connect. Contact the same team for ongoing support.

Popular phone repairs

Screen replacementFrom KSh 2,000

Battery replacementFrom KSh 1,000

Charging port repairFrom KSh 300

Software repairFrom KSh 2,000

DiagnosticsFree

Final price confirmed after inspection. We quote before any work starts.

Book a repair

Home internet packages

5 MbpsKSh 999 / month

8 MbpsKSh 1,499 / month

10 MbpsKSh 1,999 / month

15 MbpsKSh 2,499 / month

20 MbpsKSh 3,499 / month

Reliable 30-day packages Free router
Request installation

Track your repair

Enter your ticket number. You will confirm it with the last 4 digits of your phone number, so nobody else can see your repair.

Kichwa Care

Technology support without the headache.

For homes and businesses that want someone responsible for their technology, not another number to chase.

Join Kichwa Care

Kichwa Care Home

  • Priority support
  • WiFi troubleshooting
  • Device diagnostics
  • Discounted repairs

From KSh 499 / month

Kichwa Care Business

  • Network monitoring
  • On-site & remote support
  • Preventive maintenance
  • Priority technician visits

From KSh 1,999 / month

Kichwa Care Pro

  • Advanced support
  • Infrastructure monitoring
  • Dedicated technician
  • Best rates & priority service

From KSh 4,999 / month

Quick Access hotspot

Internet by the half hour, the day or the week. No contract, no router, no waiting.

Get a voucher
30 minutes KSh 5 30 minutes · 1 device · unlimited data
Quick access KSh 10 2 hours · 1 device · unlimited data
4 hours KSh 15 4 hours · 1 device · unlimited data
5GB daily KSh 20 1 day · 1 device · 5GB
Most popular 10GB daily KSh 30 1 day · 1 device · 10GB
Daily essential KSh 30 1 day · 1 device · unlimited data
20GB daily KSh 40 1 day · 2 devices · 20GB
Weekly KSh 150 7 days · 2 devices · unlimited data
Instant activation Streaming, work and gaming No contract

A FEW GOOD QUESTIONS

Before we
get started.

Need something more specific?
Message the team on WhatsApp.

How do I book a device repair?

Use the repair booking form, call +254 701 581 233, or visit the shop. The final price is confirmed after inspection and before work starts.

Open repair booking
Can you check my WiFi before installation?

Yes. The WiFi service offers a free survey before a quote. Tell us your area and what is not working, and the team will confirm a visit.

Request a survey
How do I check my repair’s progress?

Enter your repair ticket number in Track your repair. The tracking service asks for the last four digits of your phone number before showing the repair.

Track a repair
What is Kichwa Care?

Ongoing support plans for homes and businesses. Home, Business and Pro offer different levels of technology support. The team agrees the plan with you before you join.

See Kichwa Care plans
Where can I find Kichwa Connect?

Catherine Ndereba Road, Nairobi. Published opening hours are Monday–Saturday, 8am–9pm, and Sunday, 11am–9pm.

Get directions

Need help? Send us a request.

Tell us what you need help with and we will get back to you.

If you have one, it looks like KR-0042.

Need tech help?

We are just a message away.

WhatsApp Kichwa Connect
Visit our shopCatherine Ndereba Road, Nairobi
Mon–Sat 8am–9pmSun 11am–9pm · Open 7 days